FAQs

How do I make a booking?

You can make a booking online, or here on our website and you can call us and we will be happy to assist you in making your booking.

If you are unsure of what treatment you need, please do let us know what your concerns and requirements are and we will be happy to assist you.

Do I need to pay a deposit?

We require a minimum deposit per booking of £20, this secures your appointment and is non-refundable.

You can leave this £20 on your account for repeat/future bookings should you wish to redeem your deposit and rebook you will need to pay another deposit.

You can pay for this either in the salon or over the telephone or online at the time of making your booking.

What is the cancellation policy?

We require a minimum of 48 hours to cancel or amend/reschedule an appointment, where your deposit will be transferred for your revised appointment.

Should you fail to provide a minimum of 48 hours’ notice, your deposit will be retained and you will be required to pre-pay for your new appointment at the time of making a new booking.

What are your Covid-19 precautions?

On arrival at your appointment, we will ask you to wash your hands and wear a face mask and ask you for your confirmation that you are not experiencing any Covid-19 symptoms (Cough, high temperature, fatigue etc)

*Please visit the .GOV, Covid-19 guidance and support website online for further details.

Our team will be wearing a mask and wearing new gloves for each client.

Before and after each client we carry out a thorough clean of the manicure stations using an Antimicrobial disinfectant which is effective to kill 99.9% of bacteria & viruses inc Covid-19.

Each client will have their own individual nail files and buffers that are sanitised between each visit and are stored, specifically for their use. (We never re-use files/buffers for different clients-always your own)

Our professional beauty tools are designed and developed with a titanium coating which creates a layer that bacteria cannot adhere to, we clean and disinfect each tool after every client, using an Antimicrobial disinfectant with a medical-grade hygiene standard.

Windows and doors will remain open where possible to help provide ventilation.

We ask that you arrive at your appointment alone, and mobile phones and cups water bottles that you bring to your appointment are not placed on the manicure stations.

Concierge & ettiquete

Refreshments are served complimentary, please let us know your requirements.

For your comfort and safety, please notify us if you have allergies or disabilities that may affect your treatment, or if you are pregnant or have an illness.

If you experience discomfort or any other symptoms whilst in treatment please alert us immediately.

We ask that you respect not only the team here at Sundays but also the other guests. We kindly ask that you turn your mobile phone to either silent/off/Aeroplane mode and refrain from taking personal calls whilst in treatment.

We reserve the right to refuse service to anyone behaving inappropriately, causing harm to themselves or others.

Thank you, Sundays